Code of conduct

• Communicate respectfully — no harassment, hate speech or discrimination.
• Be honest in product descriptions, prices, GSTIN and reviews.
• Honour your commitments — orders accepted, prices quoted, SLAs promised.
• Do not use Bfor data, listings or APIs to scrape, resell or build a competing product.

• Inflate prices artificially to manipulate the comparison engine.
• Counterfeit, mislabel or substitute brands.
• Cancel paid orders for reasons other than genuine stock-out or buyer fraud.
• Solicit buyers off-platform to avoid commission.
• Use synthetic reviews or rating boosts.

• Submit fraudulent payment information or chargebacks.
• Use the marketplace for personal (non-business) consumption.
• Misuse the quote / dispute system to extract discounts.
• Resell purchased goods as a retailer if the listing prohibits it.

Email trust@bforbusiness.in or use the “Report” button on a listing, seller or order. We aim to acknowledge reports within 1 business day and investigate within 5.

Depending on severity and history, consequences include a written warning, temporary listing suspension, payout hold, account deactivation, forfeiture of pending payouts and — for criminal conduct — referral to law enforcement.